Items purchased in-store may be returned within 2 days of the original purchase date for store credit only. Refunds are not available.
Refunds are not available for in-store purchases.
All Sale Merchandise is FINAL SALE and is not eligible for returns, refunds, exchanges, or additional price adjustments.
SHIPPING RATES IN-STORE RETURNS FOR IN-STORE PURCHASES
Shipping rates are calculated at checkout based on the selected shipping method, package weight and dimensions, and destination ZIP code.
Once your order has shipped, a valid tracking number will be provided. If you do not receive your tracking information, please contact us at renata@renatagasparian.com.
DELIVERY & SHIPPING LIABILITY
Once an order has been shipped from our location, RENATA GASPARIAN is not responsible for loss, theft, delay, or damage that may occur while the package is in transit.
Before shipping, every item is carefully inspected to ensure that it is in new and perfect condition. All merchandise is also carefully packaged to help ensure that it arrives safely and undamaged.
If your package is missing, lost, stolen, or damaged, please contact us immediately so that we can assist in contacting the shipping carrier and determining what occurred.
We also strongly recommend contacting the shipping carrier directly and filing a claim using the tracking number provided with your order.
Once a package has been transferred to the shipping carrier, RENATA GASPARIAN cannot accept responsibility or claims for issues occurring during transit.
IN-STORE RETURNS FOR ONLINE ORDERS
We gladly accept in-store returns of regular-priced merchandise purchased online, provided the merchandise is:
Unworn
Tags-on
Unwashed
Unaltered
Accompanied by the original receipt
Returned within 7 days of the original purchase date
Approved returns are eligible for store credit only. Refunds are not available.
All Sale Merchandise is FINAL SALE and is not eligible for returns or refunds.
ONLINE RETURNS
We gladly accept returns of regular-priced merchandise purchased online, provided the merchandise is:
Unworn
Tags-on
Unwashed
Unaltered
Returned within 7 days of the original purchase date
Returned merchandise must be postmarked within 7 days of the original purchase date.
Approved returns are eligible for store credit only. Refunds are not available.
All Sale Merchandise is FINAL SALE and is not eligible for returns or refunds.
