IN-STORE RETURNS POLICY FOR IN-STORE PURCHASES
Any item(s) purchased in-store must be returned within 2 days of the original purchase date to be eligible for in-store credit only. Refunds are not eligible. All Sale Merchandise is FINAL SALE and not eligible for returns, refunds, exchanges, or further price adjustments.SHIPPING

 

SHIPPING RATES
Shipping rates are determined at checkout based on the selected shipment method and zip code. These are calculated rates from our shipping provider and cannot be adjusted. A valid tracking number will be provided after an order shipment has gone out. If you do not receive one, please reach out to renata@renatagasparian.com. At this time, we do not offer international shipping from the U.S.


DELIVERY
Once an order is shipped from our location, Renata Gasparian is no longer held responsible for any missing, lost, stolen or damaged packages. When an order is received, we carefully examine each item to ensure it is in new condition before sending out for an order. We also carefully package the merchandise to ensure it will arrive undamaged. If you find that your package is missing, lost, stolen or damaged, we strongly encourage you reach out directly to the shipping carrier and file a claim using your provided tracking number. Once a package leaves our building we are unable to accept any claims made against the package.

IN-STORE RETURNS FOR ONLINE ORDERS
We will gladly accept in-store returns on regular-priced, unworn, unwashed, unaltered merchandise when accompanied by a receipt within 7 days of purchased items. The retail amount will be refunded to your original payment method within 7-10 business days. At this time, we regret we cannot offer in-store credit for online returns. All Sale Merchandise is FINAL SALE and not eligible for returns or refunds.

ONLINE RETURNS
We will happily accept online returns on regular price, unworn, unwashed, unaltered merchandise within 7 days of the receipt of purchased items. Merchandise must be postmarked within 7 days of the receipt of purchased items to be eligible for return. Please allow 7-10 business days from receipt of returned items for funds to appear back in your account. All Sale Merchandise is FINAL SALE and not eligible for returns or refunds.

QUESTIONS?
Please contact renata@renatagasparian.com for any further questions.